Recent advancements in online telephony technology have allowed businesses of all sizes to decrease communication costs while enjoying a richer experience. Session Initiation Protocol (SIP) and Voice over Internet Protocol (VoIP) are some of the most widely used models of communication.
They both provide the foundations for Internet Protocol or IP technology. They connect calls via the internet, increasing productivity and providing opportunities for the user to save money. While people often use them together, they still have their differences.
People often ask what SIP is used for and they usually tend to interchange the term with other standards. SIP is actually an efficient and powerful communications protocol that allows the user to send multimedia messages to several parties.
It is used by anyone who communicates over the internet with his or her mobile devices or computers. SIP can transmit all forms of media including video, voice, and data.
Companies – or those with remote workers and numerous branches whose workforces rely heavily on multimedia communications – favor SIP over other systems. However, it requires strong IT support as it is more difficult to set up than VoIP and other similar services.
People use VoIP to send voice messages over the internet. Popular apps such as Skype rely on this technology, and they contribute to its already rapidly expanding industry. Unlike SIP, VoIP is more ideal for small businesses with a few other locations.
To put it simply, VoIP allows for the making and receiving calls over internal networks or the internet. People use SIP, conversely, to launch, change, or terminate the transfer of media such as VoIP calls. VoIP covers only voice messages while SIP can transfer any kind of media, often for free.
Businesses looking to improve their communication lines can benefit significantly from these two protocols. It is only a matter of whether they have the right support team to facilitate and maintain it.